Shipping Policy

Shipping Policy

At Jewelldiro, we strive to provide a seamless and convenient shopping experience for all our valued customers. This Shipping Policy outlines the details regarding the shipment of your orders for fashion jewelry, silver jewelry, gems, and other items. Please read this policy carefully to understand our shipping procedures, delivery timeframes, and related information.

  1. Order Processing:

1.1. Once you have successfully placed an order on our website, it will be processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

1.2. Our team will carefully review and prepare your order, ensuring that all items are in perfect condition before they are dispatched for shipping. 

1.3. All the orders with COD will be shipped after the confirmation from buyer. Our team will contact the buyer to confirm the order and once you confirm everything, we will ship it. If we do not get any response from buyer, the order will not be shipped.

  1. Shipping Methods:

2.1. We offer reliable and secure shipping options to ensure your order reaches you in a timely manner. The available shipping methods will be displayed during the checkout process, and you can choose the one that suits your preferences and requirements.

2.2. We collaborate with reputable shipping carriers to provide domestic and international shipping services.

  1. Shipping Costs:

3.1. The shipping cost for your order will be calculated based on the destination, weight, and dimensions of the package. The applicable shipping charges will be displayed at the checkout stage before you finalize your order.

3.2. Please note that any additional customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.

  1. Delivery Timeframes:

4.1. The estimated delivery time for your order will depend on the shipping method chosen, as well as the destination of the package.

4.2. Domestic orders typically arrive within 3-5 business days from the date of shipment.

4.3. International orders may take longer, ranging from 12-15 business days, depending on the destination country's customs procedures and regulations.

4.4. Please note that unforeseen circumstances, such as customs delays or natural disasters, may impact the delivery timeframes. We kindly ask for your understanding in such situations.

  1. Order Tracking:

5.1. Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package.

5.2. You can use the provided tracking number to monitor the progress of your shipment through the carrier's website or tracking portal.

  1. Order Status and Updates:

6.1. You can check the status of your order by logging into your Jewelldiro account. We will also keep you informed about any significant updates regarding your order via email.

6.2. In case of any unforeseen circumstances or issues with your order, our customer support team will reach out to you promptly to provide assistance and resolve the matter.

  1. Shipping Restrictions:

7.1. Jewelldiro currently ships to most countries worldwide. However, there may be certain restrictions on shipping specific items to certain regions due to legal or logistical constraints. If your order cannot be shipped to your selected destination, we will notify you as soon as possible and provide alternative solutions or cancel the order, if necessary.

  1. Returns and Exchanges:

8.1. For information regarding returns and exchanges, please refer to our Return Policy available on our website.

  1. Contact Us:

9.1. If you have any questions or concerns about our Shipping Policy or need further assistance, please feel free to contact our customer support team. You can reach us via email at support@jewelldiro.com or by phone at [+91 9001888677]. We are here to assist you and provide the necessary guidance.

We appreciate your trust in Jewelldiro and assure you that we will do everything possible to ensure a smooth and efficient shipping process. Thank you for choosing us for your fashion jewelry, silver jewelry, gems, and other item needs.

Last updated: June 10, 2023.

Please note that this Shipping Policy is subject to change without prior notice. It is recommended to review this policy periodically for any updates or modifications.